PAYMENT POLICY

This Payment Policy outlines how transactions are processed at Casa Blanka Imports LLC and the measures we take to protect your payment details when shopping with us.

1. Secure Checkout & Transparent Pricing

Payment is required in full at the time of purchase. All transactions are processed in United States Dollars (USD). Before completing your order, the checkout page will clearly display:

Product Price: The exact price of your selected handcrafted pottery and home decor items.
Shipping Charges: Free standard shipping on orders $50.00 and above, or a $4.99 flat rate for orders under $50.00.
Applicable Taxes: State and local sales taxes calculated automatically at checkout based on your delivery address when applicable by law.
No Hidden Fees: We do not charge hidden processing fees or restocking fees on eligible returns.

2. Accepted Payment Methods

We offer a secure checkout experience and accept the following 6 major payment networks:

Visa
Mastercard
American Express
Discover
JCB
Diners Club

3. Transaction Security & Data Protection

SSL Encryption: Our website uses Secure Socket Layer (SSL) 256-bit encryption technology to safeguard your sensitive payment details during checkout.
Secure Gateways: Payment details are processed directly through PCI-DSS certified payment processors.
Data Protection: We never store or retain full credit/debit card numbers or CVV codes on our servers.

4. Order Confirmation

Once payment has been successfully authorized, you will receive an automatic Order Confirmation email containing:

Your unique order number
An itemized summary of purchased products and prices
Billing address and verified delivery address

5. Failed or Declined Transactions

If your payment is declined during checkout, please verify that:

Card details (card number, expiration date, and CVV code) are entered correctly.
The billing address entered matches the billing address registered with your bank.
Sufficient funds or credit limits are available in the account.

If issues persist, please contact your issuing bank for further details or reach out to our customer support team.

6. Business & Contact Information

Legal Business Name: Casa Blanka Imports LLC
Company Registration Number: 5551609
Main Store Address: 6275 Bataan Memorial W, Las Cruces, NM 88012, United States
Second Store Address: 1705 Tierra de Mesilla, Las Cruces, NM 88005, United States
Customer Support Phone: +1 (915) 226-7417
Customer Support Email: support@casablankaimports.com
Customer Support Hours: Monday – Friday: 9:00 AM – 5:00 PM Mountain Time (MT)